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Frequently Asked Questions

Frequently Asked Questions

Maintenance

We will paint, clean the carpet, run maintenance checks on appliances, and have your apartment professionally cleaned.

Yes, we offer on-site maintenance to our residents.

Please place a work order request via the resident portal or by calling the office.

In the order received either by online portal or call in.

No, we allow you to give us permission to enter.

A key is available in the office with proof of a valid ID.

Yes, within reason that will not cause damage above normal wear and tear.

Amenities

Our community offers two swimming pools, a grilling area, playground, dog park, and fitness center among the amenities available to our residents.

Yes, off street parking is available to our residents.

There is a $300 one time fee and rent of $35 per month per pet with 2 pet max.

Each apartment comes with a refrigerator, stove, dishwasher, and garbage disposal.

No, our community does not offer furnished apartments at this time.

Packages will be left in the Amazon Hub lockers, which are have 24 hour access.

Admin

It will take 2-4 days depending on state of residency.

You can pay online via the resident portal or through WIPS.

It is not required as there is a liability damage waiver Priderock requires for $14 per month.

No utilities are included in monthly rent. Residents pay for them separately.

Contact Xcel Energy to set up services.

Contact Xfinity for cable and internet services.

Yes, $150 is paid 30 days after move in if both accounts do not have an outstanding balance.

Any guest staying longer than 14 days has to apply.

No, subletting is not allowed.

Location/Directions

Yes, there are bus stops along Union Blvd/Simms St.

Glen at Lakewood is part of Jefferson County district.

6th Avenue and Union Boulevard

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Our team is always ready to answer your questions.